Returns & Exchanges
At SedekahSG, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your items, we offer a straightforward return and exchange policy within 14 days of delivery.
Return Process
- 1.Initiate Request
Contact our customer support team via email with your order number and the reason for the return or exchange.
- 2.Await Approval
Our team will review your request within 48 hours to ensure it meets our quality guidelines and item condition requirements.
- 3.Package Your Item
Securely pack the products in their original packaging, ensuring all tags are attached and the items are in unused condition.
- 4.Ship and Track
Send the package to our designated return center using a trackable shipping service and provide us with the tracking details.